Return & Refund Policy

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect product, we are here to help!

• 7-Day Hassle-Free Returns: You can request a return or exchange within 7 days of receiving your parcel.

• Eligibility for Return: To be eligible, the item must be unused, unwashed, and in its original packaging with all tags intact.

• Damaged or Wrong Items: If you receive a defective or wrong item, please contact us immediately with a photo or video proof at support@homivo.com. We will replace it at no extra charge.

• Refund Process: Refunds are issued via Bank Transfer, JazzCash, or EasyPaisa after the returned item passes our inspection (usually takes 3–5 business days).